TDC A/S

Industry: Telecommunications

Customer since: 2019

How many dealers they have on boarded: 12

Overview – Introduction about customer

TDC Group is Denmark’s largest telecommunications company. As a holding company, TDC manages two primary subsidiaries: Nuuday A/S, which encompasses all consumer-related services, and TDC NET A/S, which handles the physical network infrastructure, including mobile antennas, coax, and fiber optics. Specializing in connectivity solutions, TDC provides fixed-line, mobile, broadband, and data services to both residential and business customers. TDC NET plays an essential role in advancing Denmark’s digital landscape, ensuring robust, reliable connectivity and supporting seamless communication across industries.

The Challenge

TDC A/S faced significant operational challenges in managing invoices from over 2,000 suppliers. Suppliers submitted invoices in various formats, but TDC required all invoices in the OIOUBL XML format for consistency and compatibility with their internal KMD system. The manual conversion of diverse file types into XML was labor-intensive and prone to error, creating bottlenecks and requiring substantial manpower to process invoices efficiently.

Solutions – What are we doing for the customer

To address TDC’s challenges, Solutions implemented the following.

File Routing through Email Gateway

An Email Gateway was created, allowing suppliers to send invoices in any format to a dedicated IMAP email system. This gateway automatically routed files based on predefined criteria (file type or supplier), ensuring they were directed to the appropriate processing channel and underwent necessary validation checks.

PDF to XML Conversion

For suppliers submitting invoices in PDF format, an automated PDF-to-XML (OIOUBL) conversion tool was implemented. This ensured that invoice data met TDC’s standards accurately and reduced the manual workload for TDC’s team.

Custom Hub App for Unstructured Files

Some invoices arrived in unstructured formats like JPEG or DOC, which the standard conversion tools could not process. To address this, a Custom Hub App was developed to convert these unstructured files into a compatible XML format for seamless processing.

What is the product or service name we use for the solution

The solution involved several products and services designed to streamline invoice processing:

Email Gateway File Routing: Routed and validated invoice files through a centralized IMAP system.
PDF2XML Conversion: Automated conversion of PDF invoices into XML for integration with TDC’s systems.
Custom Hub App: Converted unstructured file formats (JPEG, DOC) into XML to ensure data compatibility.

The Result – What are we achieving for the customer

Data Standardization: Standardized invoice formats improved data consistency and enabled easier integration with TDC’s KMD system.
Scalability: The solution supported TDC’s ability to handle increasing invoice volumes without additional manual processing.
Improved Accuracy: Automated file processing and validation reduced errors, enhancing data accuracy and reliability across systems.