7 days
Days to Deploy
99.3%
Accuracy for Top 4 Fields
85%
Reduction in Data Entry Time per Field
Reduced to 15 minutes
Document Processing Time
Industry
Electrical Infrastructure, Automation, Building Solutions, and IT Enclosures
Document types
N/A
Location
Denmark and Sweden
Integrations
N/A
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Wexøe
- Industry: Electrical Infrastructure, Automation, Building Solutions, and IT Enclosures
- Customer Since: Approximately 6 years
- Document Processing Time: Within 15 minutes
- Dealers Onboarded: Approximately 135 dealers in Denmark and Sweden
Overview: Introduction to the Customer
The company offers a diverse portfolio that includes:
- Energy Distribution Systems
- Cable Management
- Industrial Enclosures
- Building Automation Solutions
- Network Infrastructure
- IT Enclosures
Wexøe serves a wide range of sectors, from residential and commercial buildings to industrial applications. Their mission is to empower Scandinavian companies with customized solutions in critical infrastructure, electricity, automation, and communications, all while embracing a socially responsible approach.
Operating across Denmark and Sweden with more than 135 dealers, Wexøe has established a strong regional presence backed by decades of expertise and a commitment to technological advancement.
The Challenge: Data Gaps and Document Complexity
As Wexøe continued to expand its operations and product offerings, several operational challenges emerged:
- Missing Product Information: Managing product details was complex due to inconsistencies and gaps in the product list provided by Wexøe.
- Scanned Documents: Many incoming documents were in scanned formats, which made processing and data extraction labor-intensive and error-prone.
- Global Market Pressures: In a rapidly shifting supply chain environment, timely and accurate document handling became increasingly critical to ensure service reliability and customer satisfaction.
These challenges made it essential for Wexøe to adopt a more automated, intelligent, and scalable solution for document handling and product data management.
The Solution: Automated Integration and Document Intelligence
To overcome these challenges, HubBroker implemented a multi-layered solution specifically designed to enhance Wexøe’s operational efficiency and data management capabilities.
- Product Lookup & Data Enrichment: We introduced a lookup mechanism that automatically fills in missing product information by referencing Wexøe’s master product list. This feature ensures that all product data is complete and accurate before being processed, reducing delays and minimizing manual intervention.
- OCR-Based Document Conversion: HubBroker provided an OCR (Optical Character Recognition) converter to handle scanned documents. This tool extracts key data from non-editable PDFs and scanned images, allowing these documents to be processed just like native digital files. As a result, Wexøe can now automate document handling regardless of format.
- EDI Integration: Our Electronic Data Interchange (EDI) platform automates the exchange of business documents such as orders, invoices, and shipping notices. This significantly reduces the risk of manual errors and speeds up transaction cycles.
- ERP Integration: We seamlessly integrated our system with Wexøe’s ERP platform, enhancing internal visibility, improving data consistency, and streamlining both the order-to-cash and purchase-to-pay processes. This integration ensures that all systems are synchronized and updated in real-time.
Products and Services Used
The following core services were implemented to support Wexøe:
- HubBroker EDI Integration: Automated document exchange across partners and platforms.
- HubBroker ERP Integration: Real-time data flow between external documents and internal ERP systems.
- Product Data Lookup Mechanism: Ensures product detail completeness using a centralized product list.
- OCR Document Conversion: Converts scanned documents into structured, processable formats.
The Results: Enhanced Efficiency and Operational Control
The implementation of HubBroker’s solutions has brought significant operational improvements to Wexøe:
- Increased Efficiency: Automated document exchange and data processing have significantly reduced manual tasks. As a result, documents can now be processed within 15 minutes, ensuring real-time operations and faster customer service.
Improved Accuracy: By minimizing human involvement in data entry and conversion, Wexøe has experienced a sharp decline in document-related errors. This contributes to smoother workflows and better financial accuracy.
- Enhanced Supply Chain Visibility: Thanks to ERP integration, Wexøe now has end-to-end visibility into their supply chain. This enables better planning, forecasting, and issue resolution.
- Faster Turnaround Times: With automated document workflows, Wexøe has shortened the time between receiving an order and fulfilling it. This boosts dealer satisfaction and supports the company’s commitment to excellence.
- Scalability for Growth: The solutions provided are fully scalable, allowing Wexøe to easily expand operations or onboard additional dealers without adding manual workload.
Conclusion: Driving Growth Through Automation
With HubBroker’s tailored automation and integration services, Wexøe has significantly improved its operational capabilities. The partnership has enabled Wexøe to:
- Maintain high standards of service
- Scale their business efficiently
- Operate with greater accuracy and speed
- Respond effectively to market dynamics
Wexøe remains a long-standing and satisfied client, continuously benefitting from a streamlined, future-ready digital infrastructure that supports its mission of delivering top-tier solutions to the Scandinavian market.