28 days
Days to Deploy
99.8%
Accuracy for Top 4 Fields
85%
Reduction in Data Entry Time per Field
Reduced to near real-time synchronization
Order Processing Time
Industry
Design, Home Decor, Furniture, and Lifestyle Products
Document types
N/A
Location
Denmark, Sweden, Norway, Germany
Integrations
N/A
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Spring Copenhagen
- Industry: Design, Home Decor, Furniture, and Lifestyle Products
- Customer Since: Approximately 6 years
- Regions Served: Denmark, Sweden, Norway, Germany
Overview: Introduction to the Customer
Drawing inspiration from retro aesthetics of the 1950s and the Scandinavian lifestyle, they offer a wide range of carefully curated products including:
- Lighting
- Furniture
- Wooden Figures
- Accessories
- Rugs
With a strong commitment to quality and design, Spring Copenhagen also provides interior design services and a user-friendly e-commerce platform, ensuring a seamless customer experience across Europe.
View their product range on Normode →
The Challenge: Managing Growth and Synchronization
As Spring Copenhagen expanded across multiple countries, they encountered significant operational challenges, particularly in handling large volumes of orders and invoices in a limited time. Some of the primary issues included:
- Complex API synchronization limitations, which caused disruptions in automated processes.
- Difficulty in managing bulk orders and invoices efficiently.
- Track-and-trace issues due to synchronization failures.
- Abrupt API terminations, affecting the seamless flow of operations.
These challenges impacted order management, logistics, and customer service, requiring a robust solution to automate and stabilize operations.
The Solution: Streamlined Integration and Automation
To address these challenges, HubBroker provided an integrated suite of solutions tailored to Spring Copenhagen’s needs:
1. EDI Integration: We implemented Electronic Data Interchange (EDI) technology to automate the exchange of business documents between systems. This significantly reduced manual errors and enhanced processing speed and accuracy.
2. ERP Integration with Microsoft Business Central:
- Order Import: Automatically imports orders from Shopify into Microsoft Business Central.
- Invoice Export: Processes and exports invoices from Business Central with full synchronization.
- Shortens the order-to-cash and purchase-to-pay
3. Automated Synchronization Between Platforms:
- Product Sync: Product data is synchronized between Microsoft Business Central and Shopify for different countries.
- Order Sync: Customer orders placed on Shopify are synced to Microsoft Business Central in real-time.
- Ensures consistent inventory, product info, and order accuracy across platforms.
Key Products and Services Used
- Shopify Synchronization
- EDI Integration with Microsoft Business Central
- Acro Warehouse Integration
- Customized API Solutions
The Results: Measurable Improvements Across Operations
1. Exceptional Efficiency Gains:
- The automation of order and invoice processes drastically reduced manual work and improved data accuracy.
- Delays and disruptions caused by synchronization issues were eliminated.
- Faster processing times improved overall workflow.
2. Improved Financial Transactions:
- Secure e-invoicing solutions enhanced the accuracy, compliance, and traceability of financial transactions.
- Improved cash flow and reduced the risk of invoicing errors.
3. Seamless Cross-Platform Synchronization:
- Orders, product details, and inventory are consistently updated across Shopify and Business Central.
- Spring Copenhagen can now efficiently scale its operations across multiple regions without operational bottlenecks.
Conclusion: A Modern, Scalable Digital Infrastructure
Through strategic integrations and automated workflows, HubBroker helped Spring Copenhagen build a scalable, modern digital infrastructure. Today, the company can confidently manage large volumes of transactions, deliver superior customer service, and maintain operational excellence across markets in Europe.
Spring Copenhagen continues to grow—and thanks to smart automation, they’re doing it with style and efficiency.