GC Europe

GC Europe is a leading global provider of innovative dental care products and systems. For over 25 years, the company has earned the trust of dental professionals across Europe by consistently delivering high-quality products that are easy to use and backed by excellent customer support.

14 days

Days to Deploy

99.6%

Accuracy for Top 4 Fields

80%

Reduction in Data Entry Time per Field

1 hour

Orders processed within 1 hour (in case of order failure)

Urgent Invoice Processing Time

Industry

Dental Care Products

Document types

N/A

Location

Belgium, United Kingdom, Italy, France,
and other countries

Integrations

N/A

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GC Europe

  • Industry: Dental Care Products
  • Customer Since: Approximately 3 years
  • Order Processing Timeline: Within 1 hour (in case of order failure)
  • Global Presence: Belgium, United Kingdom, Italy, France, and other countries

Overview: About the Customer

Renowned for pioneering glass ionomer technology, GC Europe also boasts over two decades of expertise in gypsum, impression, and investment materials. In recent years, their product portfolio has expanded to include innovations in Aesthetic Dentistry and Minimum Intervention Dentistry—keeping them at the forefront of the dental industry’s evolution.

 

GC Europe’s dedication to research, quality, and service ensures that their products not only meet but exceed the expectations of modern dental practitioners across Europe and beyond.

The Challenge: Document Distribution Across Borders

As GC Europe continued to expand its global operations, managing the efficient distribution of critical business documents across multiple countries became increasingly challenging.

 

The key issues included:

 

  • Country-Specific Document Delivery: The company needed to manage and route essential business documents (e.g., invoices) to trading partners across Denmark, Norway, and Finland, with each country having unique format and delivery requirements.
  • Manual Processing Inefficiencies: Handling document distribution manually led to increased risk of errors, delays, and resource overhead.
  • Lack of Centralized Control: Without a centralized system, ensuring document accuracy, format compliance, and destination-specific processing became increasingly complex.

 

GC Europe required a reliable, secure, and automated solution to streamline document flow, minimize manual intervention, and enhance efficiency across international operations.

The Solution: Intelligent Document Routing and Conversion

To resolve these challenges, HubBroker implemented a tailored integration and automation solution built around two core components: document routing via IMAP gateway and automated format conversion.

 

  1. IMAP Gateway for Invoice Routing: We deployed an IMAP-based email gateway that securely receives and routes invoice documents based on predefined validation rules. This system:
    • Filters and validates incoming invoices
    • Automatically routes them to appropriate country-specific destinations
    • Ensures real-time delivery to trading partners with minimal human input
  2. Excel/PDF to IDoc Format Conversion: Many documents—including invoices—arrived in PDF and Excel formats. These were converted into the IDoc format, a standardized structure that supports integration with ERP systems and trading partner networks.

    This process enabled:

    • Seamless integration with back-end systems
    • Fast, accurate data extraction
    • Compliance with trading partner format requirements

Tools and Services Used

The primary services used for GC Europe include:

 

  • IMAP Source Gateway
    A secure routing system for managing and delivering business documents based on country-specific rules.

 

  • PDF/Excel to IDoc Conversion
    Automated transformation of unstructured files (PDFs, spreadsheets) into structured IDoc format for ERP integration and partner delivery.

 

These tools provided GC Europe with the infrastructure necessary for a scalable, secure, and efficient document exchange system.

The Results: Measurable Business Improvements

The solution delivered by HubBroker has generated a number of significant benefits for GC Europe:

 

🔹 Increased Efficiency

By automating the exchange and conversion of business documents, GC Europe has eliminated bottlenecks in their document handling process. This has freed up internal resources and allowed teams to focus on high-value tasks.

 

🔹 Improved Financial Transactions

Invoices are now transmitted quickly, accurately, and securely. The improved reliability and compliance of these transactions reduce the likelihood of disputes, enhance trust with partners, and ensure adherence to local financial regulations.

 

🔹 Enhanced Supply Chain Management

With a more transparent, responsive, and centralized document flow, GC Europe can now:

  • Manage inventory with greater accuracy
  • Respond faster to partner and customer requests
  • Improve delivery timelines and reduce operational friction

Conclusion – Empowering Growth Through Automation

By partnering with HubBroker, GC Europe has successfully modernized its document exchange infrastructure. The automated workflows, reliable routing, and format flexibility have allowed the company to scale its operations while maintaining the high service standards its brand is known for.

 

As GC Europe continues to expand globally, the foundations built through this solution ensure they can grow efficiently, securely, and sustainably—delivering value to both their customers and internal teams.