EC Distribution

EC Distribution is a trusted name in logistics and supply chain management, delivering efficient, end-to-end solutions for warehousing, transportation, and distribution.

3 to 7 days

(depending on customization)

Days to Deploy

99.7%

Accuracy for Top 4 Fields

85%

Reduction in Data Entry Time per Field

Real-time processing

(Reduced to near real-time processing with automated document imports)

Order Processing Time

Industry

Transportation / Supply Chain Management

Document types

N/A

Location

N/A

Integrations

N/A

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EC Distribution

  • Industry: Transportation / Supply Chain Management
  • Customer Since: 6 Years
  • Delivery Timeline: 3 Days to 1 Week (depending on customization)
  • Dealers Onboarded: Approximately 50

Overview

Their clients include retailers, wholesalers, and direct-to-consumer brands.

 

Their core services include:

 

  • Warehousing: Inventory control and secure product storage.
  • Transportation: Multi-modal delivery across road, air, rail, and sea.
  • Supply Chain Management: Streamlining product flow from manufacturer to end-user.
  • EDI Integration: Automating business transactions such as orders and invoices.
  • Value-Added Services: Packaging, labeling, and quality checks to enhance delivery readiness.

 

With a growing client base and complex operational demands, EC Distribution required a digital transformation to improve speed, accuracy, and document control across their ecosystem.

The Challenge

EC Distribution faced several document processing and integration challenges across its operations:

 

  • Multi-Format Orders: Orders were received via SFTP and other networks in various formats (e.g., CSV, HUBXML). These had to be manually converted before integration with their ERP system, e-conomic.
  • Invoice Customization: Invoices and credit notes had to be sent to customers with unique tracking numbers attached. Manual edits slowed down processing and introduced potential for errors.
  • Order Confirmations: Customers required order confirmations in specific formats, necessitating manual conversion from PDF to CSV and manual transfers via secure channels.
  • Customer Communication: Sending payment reminders to over 700 customers was time-consuming and lacked automation.

 

To overcome these inefficiencies, EC Distribution needed a solution that could support ERP integration, automate file conversions, and streamline secure document transfers.

Solutions Provided

To meet EC Distribution’s needs, we developed a suite of customized digital solutions:

 

✅ Order Processing Automation: We implemented an intelligent document conversion system that translates various file formats (CSV, HUBXML) into e-conomic-compatible formats. Orders are now automatically imported into the ERP system—eliminating manual entry, reducing errors, and accelerating turnaround times.

 

✅ Invoice & Credit Note Management: A custom application was developed to automatically append tracking numbers to each invoice before exporting it from e-conomic. Invoices and credit notes are then securely sent to customers via pre-defined network protocols, ensuring speed and accuracy.

 

✅ Order Confirmation Conversion: We automated the conversion of order confirmation documents from PDF to CSV, based on customer format requirements. Files are securely delivered via SFTP, ensuring compliance with security standards and reducing processing time.

 

✅ Automated Payment Reminder System: To support communication with over 700 customers, we deployed an automated payment reminder solution that sends timely notifications, improving cash flow and reducing the risk of missed payments.

Solutions & Technologies Used

  • Customized Application Development: Tailored tools for document processing, conversion, and automation.

 

  • ERP Integration with e-conomic: Seamless synchronization of incoming and outgoing data, improving process speed and data visibility.

 

  • Document Format Conversion: Automated transformation of files between PDF, CSV, HUBXML, and other formats.

 

  • Secure Data Transfer (SFTP/Network Protocols): Ensures reliable, encrypted delivery of critical business documents.

Results & Business Impact

The implementation of these solutions delivered measurable outcomes for EC Distribution:

 

  • Operational Efficiency: Drastic reduction in manual tasks led to faster order processing and invoice generation.
  • Improved Data Accuracy: Automated tracking number integration and document validation minimized errors.
  • Stronger ERP Performance: Real-time syncing with e-conomic improved business insight and reporting capabilities.
  • Scalable Communication: Automated customer communications now handle hundreds of accounts with minimal oversight.
  • Security & Compliance: Secure document transfer protocols ensured customer trust and compliance with data handling standards.

Conclusion

By partnering with us, EC Distribution transformed its back-end processes through ERP integration and automation. The custom-built tools improved speed, reduced errors, and elevated customer communication across the board. With these digital enhancements, EC Distribution is now positioned for continued growth and scalability in a competitive logistics market.