Bella Group

Discover how Bella Group, a leading hospitality provider in Denmark, reduced manual workload, improved invoice accuracy, and boosted operational efficiency through EDI integration and automated e-invoicing.

14 days

Days to Deploy

98.7%

Accuracy for Top 4 Fields

75%

Reduction in Data Entry Time per Field

Reduced to 3–4 hours

Urgent Invoice Processing Time

Industry

Hospitality Management

Document types

EDI, Invoice, Credit Note,
Utility Statement,
Reimbursement.

Location

Copenhagen S, Denmark

Customer Since

2016

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Bella Group

Bella Group aimed to address challenges in managing invoices and supplier documents manually. They sought automation through EDI integration and e-invoicing to improve efficiency, reduce errors, and enhance overall operational performance. Their goals included cost savings, improved accuracy, and scalable solutions for future growth.

 

  • Delivery Timeline: Approximately 25 days (including custom development)
  • Number of Trading Partners Onboarded: 2 Active Partners

Overview

Bella Group, a key player in the hospitality industry, manages a variety of prestigious hotels and venues in Denmark. As a leading provider of hospitality management solutions, Bella Group oversees:

 

  • Bella Center Copenhagen : Denmark’s largest conference and exhibition venue.
  • Bella Arena: A multi-purpose space for concerts and major events.
  • Bella Sky Conference & Event: Modern event spaces for business meetings.
  • AC Hotel Bella Sky Copenhagen: A luxury hotel catering to international travelers.
  • Copenhagen Marriott Hotel: An upscale hotel for premium service experiences.
  • Crowne Plaza Copenhagen Towers: A business-focused, sustainable hotel.

 

Serving over 1 million guests annually and managing more than 65,000 m² of event space, Bella Group needed to enhance its operations through business process automation to streamline invoice management and data exchange.

The Challenge: Manual Invoice Processing in Hospitality

Bella Group faced challenges with manual invoice entries, a labor-intensive and error-prone process that affected operational efficiency and increased costs. Processing invoices manually, especially in the fast-paced hospitality sector, led to delays and inaccuracies, ultimately impacting the customer experience.

The Solution: EDI Integration and Automated E-Invoicing

We provided Bella Group with a comprehensive EDI (Electronic Data Interchange) integration solution alongside automated e-invoicing to address these challenges.

 

  1. EDI Integration in Hospitality: Our EDI integration solutions were designed to streamline Bella Group’s communication with suppliers. This allowed for faster, more accurate processing of documents such as supplier invoices in formats like OIOUBL and BISV3.
  2. Automated E-Invoicing Solutions: We implemented a customized e-invoicing system capable of managing various document types like invoices, credit notes, utility statements, and reimbursements. Through HubBroker’s automation and integration platform, manual processes were replaced with automated workflows, significantly reducing errors and processing times.

 

Delivery Timelines:

 

  • Regular Operations : File processing within 24 hours.
  • Urgent Documents (Invoices, Credit Notes): Processed within 3-4 hours.

The Results: Efficiency and Growth for Bella Group

Our collaboration with A4 has delivered measurable improvements across multiple aspects of their business: The integration of EDI and automated invoicing solutions delivered tangible benefits for Bella Group:

  1. Increased Efficiency and Speed: Automating data exchange and invoicing reduced manual processes, accelerating the company’s ability to manage invoices, orders, and other key documents.
  2. Cost Savings: By cutting down on labor and paper usage, Bella Group experienced a reduction in operational costs. Additionally, faster payment cycles enhanced cash flow.
  3. Improved Accuracy and Data Integrity: Automation improved the accuracy of data, minimizing errors related to manual data entry. Automated validation of invoices against purchase orders helped ensure consistency and reduced discrepancies.
  4. Regulatory Compliance and Audit Trails: Our solutions ensured full compliance with hospitality industry regulations. Automated audit trails provided transparent documentation for internal and external audits.
  5. Strengthened Supplier Relationships: The EDI integration led to faster and more efficient transactions with suppliers, fostering better collaboration and satisfaction.
  6. Scalable Solutions for Future Growth: The implemented systems are scalable and adaptable, allowing Bella Group to seamlessly handle future growth in transaction volume without any hiccups.
  7. Enhanced Reporting and Decision Making: Our automation solutions provided Bella Group with real-time insights into their invoicing and purchasing patterns, allowing for better decision-making and more effective strategy development.
  8. Improved Customer Experience: Faster processing times and more efficient operations directly enhanced the customer experience by improving order fulfillment and overall service delivery.

Questions and Answers

1. What challenges did Bella Group face?

  • Manual invoice processing that was labor-intensive, error-prone, and inefficient.
  • Delays in processing invoices that impacted customer experience.

 

2. What solutions were provided?

  • Implementation of EDI integration for seamless communication with suppliers.
  • Automated e-invoicing to handle documents such as invoices, credit notes, utility statements, and reimbursements.

 

3. What were the delivery timelines?

  • Regular file processing within 24 hours.
  • Urgent invoices and credit notes processed within 3-4 hours.

 

4. What were the results of these solutions?

  • Enhanced efficiency and speed in document processing.
  • Reduced operational costs and improved cash flow.
  • Minimized errors and ensured data accuracy.
  • Full compliance with regulations and transparent audit trails.
  • Strengthened supplier relationships through faster transactions.
  • Scalable and adaptable systems to support future growth.
  • Improved reporting for better decision-making.
  • Enhanced customer experience with faster processing times.

Conclusion: What was the overall outcome for Bella Group?

The automation and integration solutions transformed Bella Group’s operations, enabling them to scale, improve productivity, and maintain leadership in Denmark’s hospitality sector.